1. Introduction
Crikverse FZCO ("we," "our," or "us") operates the Crikverse Recorder mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
2. Information We Collect
2.1 Camera and Media Content
- Video Recordings: The App captures and processes video recordings using your device's camera. Videos are stored locally on your device and may be uploaded to our servers.
- Audio Recordings: Audio is captured along with video content when recording.
2.2 Device Information
- Device Identifier: We collect a unique device identifier for managing camera connections and synchronization.
- Bluetooth Information: The App uses Bluetooth Low Energy (BLE) for device discovery and pairing. We collect Bluetooth device names and identifiers.
2.3 Technical Data
- Camera Settings: Shutter speed, ISO, exposure settings, zoom level, and other camera parameters.
- Network Information: IP address and connection status for Socket.IO communication.
- Location Data: Approximate location information (required for Bluetooth functionality on Android).
2.4 Usage Data
- App Logs: Technical logs including connection status, recording events, and error messages.
- Performance Metrics: Frame rates, video processing status, and upload progress.
3. How We Use Your Information
We use the collected information for the following purposes:
- Video Recording and Processing: To enable camera recording, video processing, and format conversion.
- Synchronization: To synchronize recording across multiple devices using Bluetooth and Socket.IO.
- Cloud Storage: To upload and store your video recordings on our servers.
- Quality Improvement: To analyze technical logs and improve app performance.
- User Support: To provide technical support and troubleshoot issues.
4. Data Sharing and Disclosure
4.1 Third-Party Services
We may share your information with:
- Cloud Hosting Providers: Video content is uploaded to our server infrastructure (Amazon Web Services - AWS EC2 in Mumbai region).
- Socket.IO Services: Real-time communication for recording synchronization.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 No Sale of Personal Data
We do not sell, trade, or rent your personal information to third parties.
5. Data Storage and Security
5.1 Local Storage
- Videos are stored in the device's Downloads/crikverse folder.
- Camera settings and preferences are stored locally using Android SharedPreferences.
5.2 Cloud Storage
- Uploaded videos are transmitted over the internet to our servers located in AWS Mumbai (ap-south-1).
- We implement industry-standard security measures to protect data during transmission and storage.
5.3 Data Retention
- Local videos remain on your device until you manually delete them.
- Server-stored videos are retained according to your account settings and usage requirements.
6. Your Privacy Rights
You have the right to:
- Access: Request access to the personal data we hold about you.
- Deletion: Request deletion of your videos and associated data from our servers.
- Correction: Request correction of inaccurate or incomplete data.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at privacy@crikverse.com.
7. Permissions Required
The App requires the following permissions:
- Camera: To record video content.
- Microphone: To record audio with video.
- Storage: To save videos to your device.
- Bluetooth: To enable device synchronization and pairing.
- Location: Required by Android for Bluetooth Low Energy functionality.
- Internet: To upload videos and communicate with our servers.
You can manage these permissions in your device settings at any time.
8. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App.
- Updating the "Last Updated" date at the top of this policy.
You are advised to review this Privacy Policy periodically for any changes.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using the App, you consent to the transfer of your information to our servers in the AWS Mumbai region.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Crikverse FZCO
Email: privacy@crikverse.com
Website: www.crikverse.com
For data protection inquiries or to exercise your privacy rights, please email: privacy@crikverse.com
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
By using the Crikverse Recorder App, you acknowledge that you have read and understood this Privacy Policy.